Application

This unit describes the performance outcomes, skills and knowledge required to research and critically analyse specialised information on cultural and heritage environments to develop interpretive themes and messages. It highlights the need for ongoing research to update and expand knowledge.
This unit applies across many industry sectors and has particular application to guides who work in cultural centres, museums, galleries or historic sites, or who conduct tours in regions with strong cultural and heritage significance. In this context, guides work independently to research and prepare interpretive content.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
• prepare three different presentations and with each presentation:
• use at least four credible and reliable sources of information
• include information about cultural and heritage environments as listed in the knowledge evidence
• use appropriate cultural and heritage terminology and concepts
• incorporate interpretive themes and messages
• organise information in a logical and suitable manner for presentation.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
• the role of interpretation in creating a powerful customer experience
• current interpretive theory, methods and media
• key methods to structure information for different audiences
• sources of information on cultural and heritage environments
• cultural and heritage environments, natural and built:
• art galleries
• cultural centres
• heritage trails
• historic localities or regions
• historic theme parks
• Indigenous art or occupation sites
• museums
• prehistoric and fossil sites
• nature and significance of each cultural or heritage environment:
• how the environment developed and evolved
• historically and culturally significant features, details of any exhibits, displays or performances
• individuals associated with the environment, their roles and impacts
• role of the environment in the local community, both past and present
• relationship of the environment to past and current Australian culture and history
• information sources frequently used by guides.

Assessment Conditions

Skills must be demonstrated in an operational guiding environment. This can be:
• an industry workplace; or
• a simulated industry environment or activity, set up for the purposes of assessment.
Assessment must ensure access to:
• sources of information used by guides
• interpretive resources
• equipment used to source, record and store information:
• computer and software
• internet
• data storage equipment.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors and have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.

Foundation Skills

• {'skill': 'Reading skills to:', 'description': 'interpret potentially complex and detailed information on cultural and heritage environments.'}
• {'skill': 'Writing skills to:', 'description': 'make notes on cultural and heritage environments.'}
• {'skill': 'Initiative and enterprise skills to:', 'description': 'evaluate and adapt information for practical workplace purposes; create key messages, themes and storylines for customers.'}
• {'skill': 'Technology skills to:', 'description': 'use the internet as a research tool.'}

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