Application

This unit describes the skills and knowledge required to develop competitive systems and practices to support operational objectives. In this unit ‘develop’ includes establishing new and/or improving existing competitive systems and practices strategies, techniques and/or tools.
This unit applies to managers, technical specialists or those in similar roles who determine areas where competitive systems and practices can be established or improved to support operational objectives, negotiate agreement on changes to be made, and plan and implement the changes.
This unit applies to any organisation that is implementing competitive systems and practices.
No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.

What You'll Learn

Assessment Requirements

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and demonstrated the ability to:
• determine an agreed strategy comprising at least 2 competitive systems and practices, techniques and/or tools aligned to operational objectives
• plan and implement the strategy across an organisation, department or functional area.

Knowledge Evidence

There must be evidence the candidate has knowledge of:
• principles, techniques and tools of competitive systems and practices being developed, including:
• kaizen and kaizen blitz techniques
• muda identification and minimisation
• benefit/cost determination and application
• how to match and prioritise strategies to organisation goals
• customer requirement stages where value stream actions may occur
• methods of collecting and processing required data
• techniques to facilitate communications and agreement across levels and areas of the organisation
• underpinning values relevant to competitive systems and practices and their relevance to operational objectives including:
• respect for people
• respect for process
• transparency and culture of learning
• creation of value and customer perceived value
• empowered teams and devolved decision making and/or strategy deployment
• go and see and/or go to the source decision-making
• rapid cycle or iterative development
• empirical development.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources
• modelling of industry operating conditions, including:
• functioning competitive systems and practices environment.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Foundation Skills

• {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.\n• Reading skills to interpret complex workplace documentation\n• Writing skills to communicate with a range of stakeholders\n• Oral communication skills to facilitate engagement and agreement\n• Numeracy skills to interpret and amend KPIs.\nOther foundation skills essential to performance are explicit in the performance criteria of this unit.'}

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