Application

This unit describes the skills and knowledge required to develop and review policy in an organisation. It covers anticipating and confirming the need for policy development or review; planning the policy development process; gathering and analysing information; determining policy direction; and drafting, releasing and promoting policy.
The unit applies to managers who draft and review policy that is formulated to facilitate the implementation of decisions made by senior executives, business owners and boards of management or similar.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• develop, revise and promote at least one policy.
In the course of the above, the candidate must:
• plan, develop and implement policy using iterative and consultative processes with input from representative stakeholders
• analyse internal and external factors
• consult with stakeholders to identify needs for policy review and policy development
• develop analytical framework
• ensure style and format requirements for organisational policy documentation is followed
• promote policy.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• policy development processes and practices
• risk management processes
• existing policies and improvements needs and opportunities
• stakeholder and issues management strategies
• quality assurance, monitoring and evaluation mechanisms
• operation of policy cycles
• legislative and regulatory context required to develop organisation policies
• organisational channels to promote policy
• key components of policy, including:
• different policy options
• implementation plan that details:
• responsibilities for implementation
• strategies for transition, change management, initial and ongoing training and policy maintenance mechanisms for monitoring compliance with the policy, quality assurance and evaluation of the policy.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
• workplace documentation and resources relevant to performance evidence
• relevant organisational policies and procedures
• relevant legislation and codes of practice.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Foundation Skills

• {'skill': 'Reading', 'description': 'Analyses and interprets textual information from a range of sources to inform policy review and development'}
• {'skill': 'Writing', 'description': 'Develops texts dealing with complex ideas and concepts using specialised and detailed language to convey explicit information according to compliance and organisational requirements; Prepares written reports and workplace documentation that communicates strategy and intent clearly and effectively and elicits feedback'}
• {'skill': 'Oral communication', 'description': 'Uses specialised vocabulary to discuss and confirm policy development requirements adjusting words and features to suit audience and context'}
• {'skill': 'Initiative and enterprise', 'description': 'Adapts communication style to build positive working relationships and to show acknowledgement of the opinions of others'}
• {'skill': 'Learning', 'description': 'Recognises, understands and applies organisational policies, procedures and protocols'}
• {'skill': 'Self-management', 'description': 'Takes responsibility for planning and implementing tasks required to achieve organisational objectives; Seeks advice, feedback and support, as required to assist in the development, planning, review and implementation phases'}

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