Application

This unit describes the skills and knowledge required to establish and develop a professional mentoring relationship with an individual in a workplace. It includes the skills and knowledge to plan and prepare for the mentoring, and implement strategies suited to the mentee, the workplace and the mentoring relationship.
The unit applies to workplace supervisors or other work colleagues who work under limited supervision and have responsibility for mentoring individuals in the workplace. This may include, but is not limited to, those who mentor an apprentice or trainee employed by, or undertaking a work placement within, an organisation.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

The individual must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• negotiate and document an agreed mentoring plan with 1 mentee that sets out clear objectives and a timeframe for the mentoring relationship
• facilitate at least 3 mentoring sessions of at least 30 minutes each with 1 mentee.

Knowledge Evidence

The individual must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• organisational policies and procedures and codes of practice relating to the provision of workplace mentoring, including:
• equal employment opportunity, equity and diversity responsibilities
• work health and safety (WHS) responsibilities
• key features of a mentoring plan suited to mentee needs and workplace context
• key methods and strategies for working with a mentee, including:
• using active listening and open questions to build rapport
• encouraging self-reflection and confidence
• acceptable behaviour in a mentoring relationship.

Assessment Conditions

Skills in this unit must be demonstrated in a real or simulated workplace environment. Evidence gathered for assessment may include that collected in real time or via a submitted recording.
This includes access to:
• mentoring plan template
• at least 1 mentee.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Foundation Skills

• {'skill': 'Digital literacy', 'description': 'Uses main features and functions of digital tools and electronic applications required in own role to access and exchange information'}
• {'skill': 'Reading', 'description': 'Sources and interprets texts relevant to mentoring context, including organisational policies and learner information'}
• {'skill': 'Writing', 'description': 'Develops content and documents information relevant to mentoring plan'}
• {'skill': 'Oral communication', 'description': 'Uses appropriate communication techniques to:build rapport, trust and engagementprovide guidance and feedback; build rapport, trust and engagement; provide guidance and feedback'}
• {'skill': 'Problem solving', 'description': 'Identifies and responds to problems, considering options for different approaches'}
• {'skill': 'Self-management', 'description': 'Follows legislative requirements, organisational protocols, policies and procedures in workplace mentoring'}
• {'skill': 'Teamwork', 'description': 'Collaborates with mentee to builds rapport and achieve joint outcomes and effective interaction; Provides mentoring and role modelling to achieve agreed outcomes; Cooperates and consults with mentee to clarify understanding and seek feedback'}

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