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Application
This unit describes the skills and knowledge required to maintain the training and assessment information requirements of the organisation and other relevant bodies, including the timely dissemination of accurate information to learners on training and assessment services, and the recording, and reporting of training and assessment service data.
It applies to trainers, facilitators, assessors, and training and assessment consultants responsible for the establishment and maintenance of training and assessment information.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1.
- 1.1 Provide potential learners with relevant information about the range of training and assessment services provided by the training and/or assessment organisation
- 1.3 Confirm training schedule with relevant personnel and disseminate to learners
- 1.4 Access, provide and explain relevant organisational policies and procedures relating to training and/or assessment services to learners according to organisational and legal requirements
2.
- 2.1 Collect, verify and record personal learner information on learner records management system
- 2.3 Confirm and record relevant additional requirements
- 2.4 Confirm and record learner progress and assessment outcomes in a timely manner
- 2.5 Organise certification processes according to national reporting requirements, where appropriate
- 2.6 Address custody and management requirements of training and/or assessment information and records
3.
- 3.1 Complete and forward final results to appropriate personnel for signature, using systems to support reporting
- 3.3 Identify, document and address issues and irregularities in recording and reporting activities in a timely and effective manner
- 3.4 Refer issues and irregularities outside own area of responsibility or expertise to the appropriate personnel for resolution, if relevant
Assessment Requirements
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in the elements and performance criteria of this unit, including:
• providing initial and ongoing advice on training, and/or assessment services, programs, and specific information requirements to a range of learners
• managing records relating to a range of learners
• organising certification processes for a range of learners
• completing AVETMISS compliant documentation for at least one learning program.
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge to effectively complete the task outlined in the elements and performance criteria of this unit. This includes knowledge of:
• organisational policies and procedures relating to records and reporting procedures, and disseminating information to learners
• established training and assessment information systems
• the training and assessment services provided by the organisation
• the requirements for collecting, recording, and reporting vocational education and training information
• NVR/AQTF and AVETMISS requirements, covering:
• records management
• reporting requirements.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Conditions must be typical of those experienced in the training and assessment environment, and include access to a set of records without private client information.
Assessors must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
- {'skill': 'Reading', 'description': '1.3, 1.4, 2.1-2.4, 3.2, 3.3, 3.5'}
- {'skill': 'Writing', 'description': '1.1, 1.3, 1.4, 2.1-2.6, 3.1-3.5'}
- {'skill': 'Oral Communication', 'description': '1.2, 1.4, 2.2, 3.4'}
- {'skill': 'Navigate the world of work', 'description': '2.5, 3.5'}
- {'skill': 'Interact with others', 'description': '1.3, 2.3, 2.4'}
- {'skill': 'Get the work done', 'description': '1.1-1.4, 2.1-2.6, 3.1-3.5'}
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Request Early AccessLast updated from training.gov.au: 07 April 2026