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Application
This unit describes the skills and knowledge required to establish and develop a professional mentoring relationship with an individual in a workplace.
It applies to workplace supervisors or other work colleagues who work under limited supervision and who have responsibility for mentoring one or more individuals in the workplace. This may include, but is not limited to, those who mentor an apprentice or trainee employed by, or undertaking a work placement within, an organisation.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1.
- 1.1 Identify scope and boundaries of the mentoring relationship according to organisational procedures
- 1.3 Establish ground rules and negotiate realistic expectations
- 1.4 Establish and maintain confidentiality of the relationship in accordance with legislation, policy and procedures
2.
- 2.1 Develop learner’s confidence, self-esteem, respect and trust in the mentoring relationship
- 2.3 Support the person being mentored to develop and use skills in problem solving and decision making
- 2.4 Use personal and professional networks to assist the person being mentored
- 2.5 Provide information, and guidance to enhance engagement in the workplace
- 2.6 Use techniques for resolving differences without damaging the relationship, and obtain assistance according to organisational policy and procedures
3.
- 3.1 Provide planning assistance and guidance as requested by the person being mentored in a form and style to suit their requirements
- 3.3 Recognise and discuss changes in the mentoring relationship with appropriate stakeholders
- 3.4 Negotiate and manage closure of the mentoring arrangement once objectives have been met
4.
- 4.1 Establish and discuss benefits gained from the mentoring process
- 4.3 Identify and report the outcomes of the mentoring arrangement and the benefits to the organisation according to organisational policy and procedures to improve the mentoring system or program
Assessment Requirements
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, including:
• preparing a mentoring plan between the mentor and mentee that sets out clear objectives for a mentoring relationship that will last at least one year
• facilitating at least three mentoring sessions
• documenting information on sessions, including comments and notes from both mentor and mentee.
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge to effectively complete the task outlined in the elements and performance criteria of this unit. This includes knowledge of:
• relevant policy, legislation, codes of practice and national standards likely to impact on the provision of workplace mentoring, including training contracts and responsibilities of employer, registered training organisation (RTO) and funding body where they exist
• mentoring methodologies and strategies
• learning theories in relation to mentoring
• strategies for working with a mentee including encouraging self reflection, confidence and the building of rapport
• acceptable behaviour in the mentoring relationship
• equal employment opportunity, equity and diversity principles
• how a mentor can support the mentee’s employer to meet its WHS obligations for the mentee.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Conditions must be typical of those experienced in the training and assessment environment and include access to:
• documentation of any existing training plan or contract if applicable to the mentoring relationship.
Assessors must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
- {'skill': 'Skill', 'description': 'PerformanceCriteria'}
- {'skill': 'Reading', 'description': '1.1, 1.4'}
- {'skill': 'Writing', 'description': '1.1, 1.3, 2.5, 3.1, 3.2, 4.3'}
- {'skill': 'Oral Communication', 'description': '2.4, 3.3, 4.1, 4.2, 4.3'}
- {'skill': 'Navigate the world of work', 'description': '1.1, 1.4, 2.6, 4.3'}
- {'skill': 'Interact with others', 'description': '1.2, 2.1-2.3, 2.5, 2.6, 3.1, 3.2, 3.4'}
- {'skill': 'Get the work done', 'description': '1.1-1.4, 2.1-2.6, 3.1-3.4, 4.1-4.3'}
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Request Early AccessLast updated from training.gov.au: 07 April 2026