Application

This unit describes the performance outcomes, skills and knowledge required to launder linen and guest clothes. It requires the ability to operate laundry equipment safely, complete the laundering process for a variety of items and use resources efficiently to reduce negative environmental impacts.
The unit applies to laundry attendants in organisations with an on-premises laundry. It may also apply to personal assistants, butlers and valet attendants whose job role involves personal laundry services. They work under supervision.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
• launder and finish six different textiles and soilage types
• assess fibre and fabric, dye fastness and amount of soilage on each of the above textiles
• treat any stains on the above textiles
• use laundry equipment and cleaning agents safely during the above laundering, using cycles and programs suited to above work.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
• safe handling requirements for laundry chemicals:
• safe handling of hazardous substances
• safe manual handling techniques
• use of safety data sheets (SDS)
• environmental requirements and procedures to minimise negative environmental impacts in the laundering process:
• efficient use of energy and water
• disposal of waste and hazardous substances
• hygiene and infection control procedures in the laundry:
• separation of clean and dirty items
• procedures when in contact with different types of soilage
• major natural and synthetic fabric types and their laundering and drying requirements
• meaning of laundering and dry cleaning symbols on clothing labels
• linen control procedures:
• clean for dirty
• set amount
• topping up
• uniform issue
• condemned linen
• procedures for identifying and reporting damage arising from laundering process and problems encountered in removing stains
• procedures for charging, packaging, presenting and distributing clean laundry items:
• folding
• hanging
• wrapping
• heat sealing
• labelling
• providing quality reports.

Assessment Conditions

Skills must be demonstrated in a commercial laundry. This can be:
• an industry workplace; or
• a simulated industry environment set up for the purposes of assessment.
Assessment must ensure access to:
• laundering equipment
• cleaning agents and chemicals for different types of textiles
• linen and clothing with different types and amounts of soilage
• organisational specifications for laundry operations:
• manufacturer instructions for equipment and products
• safety and environmental procedures.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors and have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.

Foundation Skills

• {'skill': 'Reading skills to:', 'description': 'comprehend information about the use of laundry chemicals; interpret textile labels and washing instructions.'}
• {'skill': 'Writing skills to:', 'description': 'complete simple laundry documentation.'}
• {'skill': 'Numeracy skills to:', 'description': 'calculate dilution strengths of laundry chemicals; calculate charges for laundry services.'}
• {'skill': 'Learning skills to:', 'description': 'locate key information to inform stain removal methods.'}
• {'skill': 'Problem-solving skills to:', 'description': 'treat difficult stains while maintaining the integrity of dye fastness in fabric.'}
• {'skill': 'Planning and organising skills to:', 'description': 'coordinate laundry workflow to meet guest requirements, required linen stock levels and laundry timelines.'}
• {'skill': 'Technology skills to:', 'description': 'use laundering equipment, heat sealing equipment, roll plastic and steam presses.'}

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