Application

This unit describes the skills and knowledge required to manage Six Sigma (or similar statistics based approach) for process control and process improvement.
This unit applies to managers, technical specialists or similar roles who are required to identify potential six sigma projects, apply and assist others to participate in the DMAIC approach, and establish and confirm control strategies.
This unit applies to any process or organisation.
No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.

What You'll Learn

Assessment Requirements

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and demonstrated the ability to:
• manage application of Six Sigma to control and improve at least one process.

Knowledge Evidence

There must be evidence the candidate has knowledge of:
• processes for the identification and definition of Six Sigma (or similar) projects
• sampling, data collection, and analysis methods
• how to determine quantifiable benefits
• DMAIC methodology and application
• statistical principles and analysis, including confidence limits, analysis of variance, frequency distribution tables, histograms, arithmetic mean, median, mode, standard deviation, range, interquartile range, correlation and dependence
• acceptance criteria and confidence levels
• failure mode and effects analysis (FMEA)
• process mapping
• suppliers, inputs, process, outputs, customers (SIPOC) mapping
• types of data (including discrete, continuous and attributes) and their use in Six Sigma
• communication styles, methods and media to suit a range of audiences
• types of skills and information needed to apply DMAIC and process controls
• options to address skills and information needs.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources, including:
• access to process data
• modelling of industry operating conditions.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Foundation Skills

• {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.\n• Writing skills to document outcomes and ensure procedures are updated\n• Oral communication skills to liaise with a range of stakeholders and provide information and/or guidance\n• Numeracy skills to determine metrics, apply statistical control methods.\nOther foundation skills essential to performance are explicit in the performance criteria of this unit.'}

Prerequisite Units

• MSS404056

Related Units

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• MSS405020 — Develop quick changeover procedures
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