Application

This unit describes the skills and knowledge required to improve the alignment of organisational culture with competitive systems and practices.
This unit applies to team leaders, supervisors, managers, technical specialists or similar roles who are responsible for fostering acceptance of and commitment to competitive systems and practices and the application of values and practices that support the competitive systems and practices approach of the organisation.
This unit applies to any organisation implementing competitive systems and practices.
No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.

What You'll Learn

Assessment Requirements

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and demonstrated the ability to:
• facilitate improvements in organisational culture that support competitive systems and practices for at least one organisation, department, section or equivalent.

Knowledge Evidence

There must be evidence the candidate has knowledge of:
• competitive systems and practices tools relevant to the organisation and processes, their features and benefits
• systems approach and considerations
• underpinning values relevant to competitive systems and practices including at least 5 of:
• respect for people
• respect for process
• empowered teams and devolved decision making and/or strategy deployment
• transparency and culture of learning
• creation of value and customer perceived value
• go and see and/or go to the source decision making
• rapid cycle or iterative development
• empirical development
• types of work structures, systems and mechanisms that can support or prevent application of organisational values and culture
• techniques to promote a safe respectful environment for communication and learning
• methods of building people’s skills, understanding, capabilities, confidence
• methods of identifying skills and/or other development needs in a competitive systems and practices environment
• options to address skills and/or other development needs
• techniques for measuring understanding, support and culture improvements
• techniques to encourage employee commitment to, and responsibility for, organisational culture and values
• operational processes
• techniques to support change management
• methods of identifying skills and/or other development needs in a competitive systems and practices environment
• options to address skills and/or other development needs
• communication styles, methods and media to suit a range of audiences
• persuasion and influence techniques
• types of structural, personal, cultural barriers that may affect implementation of competitive systems and practices
• techniques to address barriers and support engagement and participation.
• employee assistance available to facilitate coping with change.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources
• modelling of industry operating conditions, including:
• functioning competitive systems and practices environment.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Foundation Skills

• {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.\n• Reading skills to interpret complex workplace documentation\n• Writing skills to communicate with a range of audiences\n• Oral communication skills to facilitate engagement and participation\n• Numeracy skills to determine and monitor KPIs.\nOther foundation skills essential to performance are explicit in the performance criteria of this unit.'}

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