Application
This unit of competency covers the skills and knowledge required to use organisation computers or data systems in order to work effectively.
The operator will be required to select correct programs, save and retrieve data, and produce documents and spreadsheets relevant to operational or administrative functions within the organisation.
This unit of competency applies to an individual working alone or as part of a team/work group and working in liaison with other shift team members and the control room operator, as appropriate.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1.
Assessment Requirements
Performance Evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and must include the ability to:
• use computers or data systems to locate and access information and/or data to meet job requirements
• edit information and/or input data electronically using one or more of:
• keyboard
• mouse
• stylus
• touchscreen
• check that edits/data entry are accurate and complete
• locate files (in file directory) or generate reports (within software) relevant to job
• apply procedures, as required, for:
• log in/log out (and password protection)
• back-up
• security (e.g. anti-virus)
• intellectual property (IP)/security
• apply known solutions to routine problems.
Knowledge Evidence
Evidence must be provided that demonstrates knowledge of:
• organisational procedures, including those covering:
• data systems and data security
• record keeping
• privacy
• IP
• use of internet
• safety, emergency and hazard control
• relevant organisation standard operating procedures (SOPs)
• ergonomics of using computers and related equipment
• scope and range of available data relevant to work role
• routine problems that may arise and how to identify causes
• types and application of software relevant to work role.
Assessment Conditions
• The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
• The collection of performance evidence:
• should occur over a range of situations which include typical disruptions to normal, smooth operations and provide for demonstration of responding to problems
• will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency
• must include the use of appropriate tools, equipment, data and documentation
• may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue.
• Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
• Assessment in a simulated environment should use evidence collected from one or more of:
• walk-throughs
• pilot plant operation
• demonstration of skills
• industry based case studies/scenarios
• ‘what ifs’.
• Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept).
• Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
• Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
• The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.
• Foundation skills are integral to competent performance of the unit and should not be assessed separately.
• As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements.
Foundation Skills
- {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance.\nFoundation skills essential to performance are explicit in the performance criteria of this unit of competency.'}
Parent Qualifications
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Source
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Request Early AccessLast updated from training.gov.au: 08 March 2026