Application
This unit of competency defines the skills and knowledge required to gain entry and the straightforward return-to-service of general types of commercial and domestic mechanical locks.
It covers the basis for entry including lockout (keys inside), lost keys (rekeys) and malfunction of locks in doors and windows.
Where specialised skills are required to gain entry and to reinstate both mechanical and electronic locking systems in automotive or fire and security containers, appropriate units should also be selected.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1. Establish entry requirements, ownership and required authorisations
- 1.1 Follow standard operating procedures (SOPs)
- 1.2 Comply with work health and safety (WHS) requirements at all times
- 1.3 Select and use personal protective equipment (PPE) in accordance with SOPs
- 1.4 Establish reason for entry, nature and urgency of problem
- 1.5 Verify evidence relating to ownership and/or legal possession and authenticity of request
- 1.6 Provide company and individual identifications to the customer
- 1.7 Identify construction and mechanism information including lock type, manufacturer, model, date, restrictions and limitations
- 1.8 Confirm entry requirements and process with customer
2. Gain entry to mechanical locking system
- 2.1 Select appropriate tools, equipment and entry methods for the mechanism, presenting problem, conditions and to meet customer and organisational requirements
- 2.2 Establish a safe and secure working environment according to industry, organisational and legislative requirements
- 2.3 Use selected tools to gain entry with minimal damage using established industry practices
- 2.4 Identify limitations and problems and seek advice or assistance for matters unable to be resolved
- 2.5 Replace locks and components in accordance with job requirements
- 2.6 Manufacture keys based on job requirements
3. Finalise and document entry process
- 3.1 Check functioning of locking system and adjust for correct operation
- 3.2 Identify operational problems for further service or repair
- 3.3 Identify the need for temporary or replacement lock, and fit in accordance with SOPs
- 3.4 Give customer job details and recommendations for any further action in accordance with SOPs
- 3.5 Instruct customer on use of new components based on complexity of operational requirements
- 3.6 Ensure completed documentation is accurate, and process in accordance with legislative, industry and organisational requirements
Assessment Requirements
Performance Evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include:
following work instructions, standard operating procedures (SOPs) and safe work practices
communicating with the customer as required throughout the process
establishing legal possession of property prior to commencing gaining entry
identifying construction and mechanism of the lock type and confirming entry requirements and process with the customer on at least two occasions
selecting and using the appropriate tools and equipment to gain access
gaining entry on at least two occasions, causing minimal damage and in accordance with SOPs
reading assembly drawings and using catalogues and resources
manufacturing keys
completing all documentation in accordance with SOPs.
Note: Where a volume and/or frequency is not specified, demonstration must be provided at least once.
Knowledge Evidence
Evidence required to demonstrate the required knowledge for this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
types of mechanical lock products and how to identify
methods of gaining access to mechanical locks
tools and equipment for gaining access to mechanical locks
types of keys
operation and assembly of mechanical locks
procedures to establish legal possession and legal obligations and ethical requirements
procedures to deal with fraudulent requests
requirements and procedures for fitting temporary locks
hazards and control measures associated with gaining entry
types of documentation requirements.
Assessment Conditions
Assessors must:
have vocational competency in gaining entry at least to the level being assessed with relevant industry knowledge and experience
satisfy the assessor requirements in the Standards for Registered Training Organisations 2015 or its replacement and comply with the National Vocational Education and Training Regulator Act 2011, its replacement or equivalent legislation covering VET regulation in a non-referring state/territory as the case requires.
Where possible, assessment must occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Foundation Skills
- text: This section describes those language, literacy, numeracy and employment skills that are essential to performance. Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Prerequisite Units
- {'code': 'MEM11011', 'title': 'Undertake manual handling'}
- {'code': 'MEM13015', 'title': 'Work safely and effectively in manufacturing and engineering'}
- {'code': 'MEM16006', 'title': 'Organise and communicate information'}
- {'code': 'MEM18001', 'title': 'Use hand tools'}
- {'code': 'MEM18002', 'title': 'Use power tools/hand held operations'}
- {'code': 'MEM20023', 'title': 'Assemble and test lock mechanisms'}
- {'code': 'MEM20024', 'title': 'Install and upgrade locks and hardware'}
- {'code': 'MEM20015', 'title': 'Produce hand cut keys'}
- {'code': 'MEM20016', 'title': 'Produce keys by cutting to code'}
- {'code': 'MEM20017', 'title': 'Produce keys by duplication'}
Parent Qualifications
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MEM18057 — Maintain/service analog/digital electronic equipment
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Request Early AccessLast updated from training.gov.au: 25 February 2026