Application
This unit of competency defines the skills and knowledge required to arrange and consolidate orders, prepare and dispatch goods in a store or warehousing environment and utilise the application of the knowledge of warehouse systems and procedures.
Where the received goods are bulk fluids or gases (i.e. large commercial quantities) unitMEM11009Handle/move bulk fluids/gases should also be selected.
Where load shifting equipment operation skills are required unitMEM11010Operate mobile load shifting equipment should also be selected.
Where the selection and use of engineering measurement is required unitMEM12023Perform engineering measurements should also be selected.
Where hazardous goods are received and handled unitMEM13003Work safely with industrial chemicals and materials should also be selected.
Where the selection and use of hand tools is required unitMEM18001Use hand tools should also be selected.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Where the handling of dangerous goods is a component of the application of this unit, users should check for relevant regulations and legislation with the appropriate authorities.
Band: A
Unit Weight: 4
What You'll Learn
1.
2.
3.
4.
Assessment Requirements
Performance Evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria on at least two (2) occasions and include:
• following work instructions, standard operating procedures (SOPs) and safe work practices
• identifying and interpreting signs, codes, labels and other applicable documentation for undertaking warehouse dispatch process
• checking orders, quantities, descriptions and supplier documentation against order
• packing goods ready for dispatch and label to meet dangerous goods legislation acts and regulations, storage of chemicals/poisons, industry codes of practice and environmental codes as required
• identifying goods requiring special loading procedures
• using manual handling or lifting equipment to load goods
• completing inventory documentation onto manual and electronic workplace documents.
Knowledge Evidence
Evidence required to demonstrate the required knowledge for this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include knowledge of:
• safe work practices and procedures and use of personal protective equipment (PPE)
• relevant legislation, regulations and codes
• checking and recording processes and procedures
• handling of hazardous goods, storage procedures and processes, including labelling.
Assessment Conditions
• Assessors must:
• have vocational competency in undertaking warehouse dispatch process at least to the level being assessed with relevant industry knowledge and experience
• satisfy the assessor requirements in the Standards for Registered Training Organisations 2015 or its replacement and comply with the National Vocational Education and Training Regulator Act 2011, its replacement or equivalent legislation covering VET regulation in a non-referring state/territory as the case requires
• Where possible assessment must occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills
• Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications
• Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Foundation Skills
- {'skill': 'Foundation Skills', 'description': 'This section describes those required skills (reading, writing, oral communication and numeracy) that are essential to workplace performance in this unit of competency.\nFoundation skills essential to performance are explicit in the performance criteria of this unit of competency.'}
Parent Qualifications
Related Units
-
MEM18004 — Maintain and overhaul mechanical equipment
Same training package
-
MEM15010 — Perform laboratory procedures
Same training package
-
MEM13010 — Supervise work health and safety in an industrial work environment
Same training package
-
MEM18092 — Maintain and repair commercial and/or industrial refrigeration and/or air conditioning controls
Same training package
-
MEM05039 — Perform advanced geometric development - conical
Same training package
-
MEM20020 — Use EEPROM programmers to service automotive transponder systems
Same training package
Generate Compliant Training Materials for MEM11014
RTOFlow automatically creates learner guides, assessment workbooks, marking guides, and trainer resources aligned to this unit of competency — saving you weeks of manual work.
Request Early AccessLast updated from training.gov.au: 08 March 2026