Application

This unit describes the performance outcomes, skills and knowledge required to provide guidance and role models to young people and their families, or nominated carer to maintain positive and supportive relationships, while identifying problems and establishing goals for change based on maintaining support from family, nominated carer and the general community.
This unit applies to community services work in a range of contexts.
The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
• identify and respond to the needs of at least two young people, including:
• providing information to young person, family or nominated carer
• listening to young person’s issues, concerns and feelings
• setting goals and planning actions to achieve goals with young person
• discussing, identifying and encouraging young person to access services
• referring young person to alternative services
• advocate for at least two young people, including:
• negotiating goals, role and scope of advocacy work with young person
• accompanying young person during first stages of service access
• representing young person’s interests and keeping young person informed of representation processes
• completing report on organisational template.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
• target groups relevant to the work context and youth activities and programs
• trauma informed communication strategies for young people
• impacts of change on systems and the role of individuals in the change process
• the importance of focusing on systemic change to support young people’s outcomes
• youth activities and programs relevant to the work context
• legal and safety requirements as they relate to activities and programs in youth work
• funding sources relevant to youth programs
• communication strategies, including negotiation and conflict resolution
• organisational policies and procedures.

Assessment Conditions

Skills must be demonstrated in the workplace, or in a simulated environment that reflects workplace conditions.
Assessment must ensure:
• access to facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
• access to organisational policies and procedures
• opportunities for engagement with young people.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Foundation Skills

• {'skill': 'Foundation Skills', 'description': 'Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.'}

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• CHCDFV011 — Establish and maintain the safety of people who have experienced domestic and family violence
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• CHCCCS008 — Develop strategies to address unmet needs
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• CHCECD001 — Analyse and apply information that supports employment and career development
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• CHCMGT005 — Facilitate workplace debriefing and support processes
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