Application

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• develop and implement at least two performance plans, including one relating to individuals and one relating to teams.
In the course of the above, the candidate must:
• comply with organisation’s standards and values
• evaluate own behaviour and performance against organisational standards and values and adjust to achieve required standards
• ensure own behaviour and performance contributes to the integrity and credibility of the organisation
• facilitate processes to make decisions that are based on:
• relevant information
• examination of options and associated risks
• input from relevant people
• communicate about making and implementing decisions including:
• facilitating agreement on the preferred course of action and implementation plans
• monitoring and seeking feedback on the implementation and impact of decisions.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• methods to identify an organisation’s standards and values when they are stated, and where they are implied
• organisational values and expectations of behaviour
• basic leadership theories
• common leadership styles
• organisation’s process for raising questions about standards and values
• examples of behaviours and performance that would typically be considered damaging to an organisation
• concepts of:
• organisational values and ethics
• role modelling
• integrity and credibility
• leadership.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
• workplace documentation and resources.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Foundation Skills

• {'skill': 'Reading', 'description': 'Gathers, interprets and analyses text relating to organisational goals, standards and values to aid planning and decision making'}
• {'skill': 'Writing', 'description': 'Records and reports key information related to the organisational goals, standards and objectives; Researches, plans and prepares documentation for relevant stakeholders'}
• {'skill': 'Oral Communication', 'description': 'Uses structure and language when developing performance plans, or when seeking and providing information about organisational goals and objectives'}
• {'skill': 'Numeracy', 'description': 'Identifies and comprehends mathematical information in familiar texts to establish key performance indicators'}
• {'skill': 'Enterprise and initiative', 'description': 'Identifies how own role meshes with others and contributes to broader work goals; Monitors adherence to organisational policies and procedures and considers own role in terms of its contribution to broader goals of the work environment'}
• {'skill': 'Teamwork', 'description': 'Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective outcomes; Identifies the importance of taking audience, purpose and contextual factors into account when making decisions about what to communicate with whom, why and how'}
• {'skill': 'Planning and organising', 'description': 'Develops plan to manage relatively complex, non-routine tasks with an awareness of how they contribute to longer term operational and strategic goals; Uses systematic, analytical processes in complex, non-routine situations, setting goals; Evaluates effectiveness of decisions in terms of how well they meet stated goals'}

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