Application

This unit describes the skills and knowledge required to implement and review workplace information systems. It involves identification, collection, initial analysis and use of information.
The applies to individuals whose work will normally be carried out within methods and procedures which require planning and evaluation, leadership and guidance of others, and some discretion and judgement.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

What You'll Learn

Assessment Requirements

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• distribute information to relevant stakeholders in response to three different workplace information needs
• implement and review a workplace information system on at least one occasion.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• key aspects of workplace information systems including:
• budgets and financial management systems
• customer information software or records
• databases
• product and service information
• project management software
• record management systems
• spreadsheets.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
• a workplace information system
• organisational policies and procedures.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Foundation Skills

• {'skill': 'Reading', 'description': 'Critically analyses documentation from a variety of sources and consolidates information'}
• {'skill': 'Writing', 'description': 'Develops information for a specific audience using clear and detailed language'}
• {'skill': 'Oral Communication', 'description': 'Uses active listening and questioning to convey and clarify information and to confirm understanding'}
• {'skill': 'Numeracy', 'description': 'Selects from and uses mathematical strategies to perform initial analysis on information'}
• {'skill': 'Planning and organising', 'description': 'Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes'}
• {'skill': 'Teamwork', 'description': 'Cooperates with others and contributes to work practices where joint outcomes are expected and deadlines are to be met'}
• {'skill': 'Problem solving', 'description': 'Contributes to continuous improvement of current work practices by applying basic principles of analytical thinking'}
• {'skill': 'Technology', 'description': 'Uses digital technologies and systems to access, enter, present and distribute information'}

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