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AUR31026 Current

Certificate III in Automotive Sales

Training Package: AUR — Automotive Retail, Service and Repair Training Package

Usage: Current

Overview

The Certificate III in Automotive Sales (AUR31026) provides comprehensive training in sales processes specific to the automotive sector. It covers key areas such as customer service, product knowledge for vehicles and parts, effective sales techniques, and after-sales support. This qualification is designed for individuals seeking to enter or advance in automotive sales, including roles in car dealerships, automotive parts retailers, and related businesses. Students learn how to engage with customers, demonstrate product features, handle inquiries, and close sales, with additional focus on financing options and warranty information. Upon completion, graduates are prepared for positions like automotive sales consultant, vehicle salesperson, parts interpreter, or sales representative. This nationally recognised certificate under the Australian VET system ensures industry relevance and employability, making it a practical pathway for school leavers, career changers, or existing automotive workers.

Industry Context

The automotive sales industry in Australia is a key component of the retail sector, involving the sale of new and used vehicles, parts, and accessories. With this qualification, individuals can access job roles such as automotive sales consultant, vehicle salesperson, parts interpreter, or sales representative in dealerships, wholesalers, and aftermarket businesses. Career pathways may lead to supervisory positions, sales management, or specialisation in areas like luxury cars or commercial vehicles, driven by demand for skilled professionals who excel in customer service and sales performance.

Frequently Asked Questions

What does the Certificate III in Automotive Sales cover?

This qualification covers essential skills for automotive sales, including customer service, product knowledge for vehicles and parts, sales techniques, after-sales support, and compliance with industry regulations.

What are the entry requirements for this qualification?

Typically, there are no formal entry requirements, but a passion for automotive sales and good communication skills are beneficial. Some training providers may recommend prior experience or a minimum education level.

What career outcomes can I expect after completing this certificate?

Graduates can pursue roles such as automotive sales consultant, vehicle salesperson, parts interpreter, or sales representative in car dealerships, automotive retailers, and related businesses.

How is this qualification delivered?

Delivery modes vary and can include classroom-based training, online learning, or blended approaches, often incorporating practical components in workplace settings.

How long does it take to complete?

The duration typically ranges from 6 to 12 months full-time, or longer part-time, depending on the training provider and study mode.

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Last updated from training.gov.au: 03 April 2026