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AUR30126 Current

Certificate III in Automotive Administration

Training Package: AUR — Automotive Retail, Service and Repair Training Package

Usage: Current

Overview

The Certificate III in Automotive Administration (AUR30126) equips you with the administrative skills needed to thrive in automotive businesses. You'll learn how to handle customer inquiries, manage parts inventories, process transactions, and use industry-specific software like dealer management systems. This qualification is designed for individuals seeking office roles within the automotive industry, such as recent school graduates, career changers, or those already in automotive roles looking to upskill. Upon completion, you'll be prepared for careers as an automotive administrator, service advisor, parts interpreter, or warranty administrator, providing a solid foundation for a stable and rewarding career in Australia's vibrant automotive sector.

Industry Context

The automotive industry in Australia includes dealerships, repair workshops, and parts distributors, all requiring skilled administrators to manage operations efficiently. With this qualification, you can access job roles such as automotive administrator, service advisor, or parts interpreter, where you'll handle customer service, bookings, and inventory. Career pathways may progress to supervisory positions, specialised areas like fleet management, or further study in automotive management or business administration, enhancing your opportunities in this dynamic field.

Frequently Asked Questions

What does the Certificate III in Automotive Administration cover?

It covers administrative skills tailored to the automotive industry, including customer service, parts and inventory management, invoicing, warranty processing, and the use of automotive-specific software.

What are the entry requirements for this qualification?

There are no formal entry requirements, but a basic understanding of automotive terms or office skills can be helpful. Specific training providers may have their own prerequisites, so it's best to check directly.

What career outcomes can I expect after completing this certificate?

Graduates can pursue roles such as automotive administrator, service advisor, parts interpreter, or warranty administrator in settings like dealerships, repair workshops, and parts suppliers across Australia.

How is this qualification delivered?

Delivery modes typically include classroom-based learning, online courses, or apprenticeships through registered vocational education and training (VET) providers, depending on the institution.

How long does it take to complete the Certificate III in Automotive Administration?

The duration varies but generally takes 6 to 12 months for full-time study, or longer if undertaken part-time or as an apprenticeship, based on individual pace and provider schedules.

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Last updated from training.gov.au: 03 April 2026