Application
This unit describes the skills and knowledge required to formulate a strategy to deliver language, literacy and numeracy skill development in a workplace. The unit addresses the analysis of industry factors that impact on the English language, literacy and numeracy required of employees. It enables practitioners to design programs that meet the requirements of the Workplace English Language and Literacy (WELL) program.
Individuals undertaking this unit may be required to manage a team of people implementing the workplace adult literacy and numeracy strategy, including monitoring, evaluating and improving performance as required.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1.
- 1.1 Identify broad issues for training through consultation with enterprise personnel and workforce representatives
- 1.3 Identify any key drivers of change impacting on the organisation
- 1.4 Develop profile of the industry workforce
- 1.5 Identify any compliance, WHS, performance or quality issues that could impact on the effectiveness of the organisation
- 1.6 Analyse company and workforce profile for language, literacy and numeracy training implications
2.
- 2.1 Analyse relevant training specification to identify the levels of language, literacy and numeracy required
- 2.3 Identify funding source for training and note parameters of program focus and reporting
3.
- 3.1 Design most appropriate mode(s) of training and assessment, given participant profile and workplace operations
- 3.3 Develop a language, literacy and numeracy skill development plan for approval by representatives of the training organisation, company or workplace, and the workforce
- 3.4 Develop an evaluation strategy to enable ongoing monitoring of the language, literacy and numeracy skill development plan
- 3.5 Develop a communication strategy to ensure stakeholders are informed of process, programs, changes and outcomes
4.
- 4.1 Design criteria and processes for selection of participants
- 4.3 Design a pre-training assessment process relevant to needs of learners and reporting requirements
- 4.4 Assess the literacy and numeracy skills of potential program participants
- 4.5 Develop a profile of potential participants for training purposes
- 4.6 Refine training delivery plan to enable maximum participation
- 4.7 Liaise with others in the workplace impacted by the training
5.
- 5.1 Make arrangements for the delivery of skills development that meets learner and workplace requirements
- 5.3 Review the implementation of the language, literacy and numeracy skill development plan periodically and make modifications when required
Assessment Requirements
Performance Evidence
Evidence of the ability to:
• analyse company background information and consult with company stakeholders at all levels to identify broad issues for training arising from key drivers of change impacting on the organisation
• profile industry and company workforce and identify implications for English language, literacy and numeracy training
• analyse training specifications and company communication systems and processes to identify the English language, literacy and numeracy demands of the workplace
• lead the development of a language, literacy and numeracy skill development plan for a specific workplace, working closely with company, workplace and training provider stakeholders
• design a pre-training assessment process contextualised for a specific workplace environment to assess the language, literacy and numeracy skills of potential program participants against the Australian Core Skills Framework (ACSF)
• refine training delivery plan to maximise participation by identified program participants and liaise with relevant workplace representatives to make arrangements for worker participation
• develop and implement a communication strategy to keep all stakeholders informed and engaged throughout the skill development program
• comply with organisational and funding body requirements to implement a language, literacy and numeracy skill development program in a workplace
• develop and use an evaluation strategy to review implementation of a workforce skill development plan.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
• explain how cross-cultural issues, confidentiality and attitudinal barriers to adult language, literacy and numeracy skill development impact on the design of workplace-based skill development programs and communication strategies
• identify potential sources of funding for workplace language, literacy and numeracy skill development and note the program parameters and reporting requirements
• explain how workplace language, literacy and numeracy skill development program design is informed by:
• adult learning, principles
• applied adult language, literacy and numeracy teaching theories
• changes in the Australian economic and industrial context that impact workplace LLN requirements
• workplace agreements and industrial requirements
• outline the role and responsibility of language, literacy and numeracy providers to respond to the individual needs of companies when providing workforce skill development.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Conditions must be typical of those experienced in the language, literacy and numeracy practice field of work and include access to:
• opportunities to participate in a range of practical exercises and projects
• workplace and training documentation
• special purpose tools, equipment, materials and industry software packages.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
- {'skill': 'Learning', 'description': '1.1, 3.1, 4.7'}
- {'skill': 'Reading', 'description': '1.2, 2.1, 2.2, 2.3, 4.2, 4.4, 5.3'}
- {'skill': 'Writing', 'description': '3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.3, 5.3'}
- {'skill': 'Oral Communication', 'description': '1.1, 2.2, 4.4, 4.7'}
- {'skill': 'Numeracy', 'description': '1.6, 4.4, 4.6'}
- {'skill': 'Navigate the world of work', 'description': '2.3, 4.2'}
- {'skill': 'Interact with others', 'description': '1.1, 3.5, 4.7'}
- {'skill': 'Get the work done', 'description': '1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.3, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.3, 4.4, 4.5, 4.6, 5.2, 5.3'}
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Request Early AccessLast updated from training.gov.au: 07 April 2026