Home / Resources / Units of Competency / Sustainability / MSS403058
← Back to units in MSS
MSS403058 Current

Application

This unit describes the skills and knowledge required to facilitate implementation of discrete targeted improvement activities to achieve breakthrough improvements in selected processes, operations or products/services, typically to reduce waste (muda) identified through value stream mapping.
This unit applies to team leaders or others who provide guidance and support to assist a formal or ad hoc team to identify and implement improvements within a brief intensive project.
This unit applies to any organisation that is implementing continuous improvement or more formal competitive systems and practices.
No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.

What You'll Learn

1.

  • 1.1 Engage team members in improvement event
  • 1.3 Assist team members to identify how their own roles contribute to value to customer
  • 1.4 Assist team to identify boundaries of event, including any imposed exclusions
  • 1.5 Identify key process indicators, or key performance indicators, and other information required for improvement event
  • 1.6 Identify skill needs for personnel engaged in breakthrough improvement event and arrange for required training
  • 1.7 Establish communication processes with sponsor and stakeholders

2.

  • 2.1 Assist team to review current processes, operations or products/services and identify options for radical improvements
  • 2.3 Encourage and assist team to plan activities and identify metrics to be monitored
  • 2.4 Facilitate allocation of resources and strategies to manage impact on routine work

3.

  • 3.1 Assist team to gather baseline data on selected metrics
  • 3.3 Monitor team dynamics and facilitate team focus and cooperation
  • 3.4 Liaise with sponsor to communicate progress and maintain their support

4.

  • 4.1 Assist team to gather and interpret data on metrics
  • 4.3 Identify causes for areas of poor performance from changes and identify changes to address them
  • 4.4 Report outcomes of event to sponsor and stakeholders

5.

  • 5.1 Establish mechanisms to ensure new systems and practices are communicated to relevant personnel
  • 5.3 Make, or initiate action for, updates to procedures to reflect new systems and practices

Assessment Requirements

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and demonstrated the ability to:
• facilitate at least one breakthrough improvement event, with 2 or more other people, which identifies, implements and embeds at least one measurable improvement.

Knowledge Evidence

There must be evidence the candidate has knowledge of:
• how organisation operations and processes contribute to the value stream
• types of muda (waste) that may be found in the target processes, operations or products/services
• reasons for and impacts of exclusions and imposed exclusions
• the impact of setting boundaries on potential outcomes of project
• identification and use of metrics
• kaizen blitz (breakthrough improvement) techniques
• methods of embedding improvements
• methods of identifying and evaluating options
• work health and safety (WHS) requirements relevant to facilitating breakthrough improvements
• underpinning values relevant to competitive systems and practices including:
• respect for people
• respect for process
• transparency and culture of learning
• techniques to facilitate communications based on respect for people and team expertise.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources
• modelling of industry operating conditions.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Foundation Skills

  • {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.\n• Reading skills to interpret workplace documentation\n• Writing skills to document and report on outcomes communicate with stakeholders\n• Oral communication skills to facilitate, encourage and assist team to participate; communicate with stakeholders\n• Numeracy skills to interpret metrics and assist team to collect data.\nOther foundation skills essential to performance are explicit in the performance criteria of this unit.'}

Related Units

Generate Compliant Training Materials for MSS403058

RTOFlow automatically creates learner guides, assessment workbooks, marking guides, and trainer resources aligned to this unit of competency — saving you weeks of manual work.

Request Early Access

Last updated from training.gov.au: 07 April 2026