Application

This unit describes the skills and knowledge required to participate in a formal or ad hoc team to identify how to radically improve selected processes, products or services to eliminate waste and improve value-add to the customer.
This unit applies to individuals who are required to contribute to identify improvements in a team or work area; and to implement and embed changes in own work to sustain the improvements.
This unit applies to any organisation that is implementing continuous improvement or more formal competitive systems and practices.
No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.

What You'll Learn

Assessment Requirements

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and demonstrated the ability to:
• participate in at least one breakthrough improvement event by:
• suggesting at least one measurable improvement
• implementing and sustaining at least one improvement defined by the event.

Knowledge Evidence

There must be evidence the candidate has knowledge of:
• kaizen and kaizen blitz, their differences and complementarity
• how own role contributes to the value stream
• muda (waste)
• simple process or performance metrics relevant to own role
• audit, tracking, monitoring and reporting methods relevant to own role
• underpinning values relevant to competitive systems and practices and their relevance to own work/work area including:
• respect for people
• respect for process
• creation of value and customer perceived value.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources
• modelling of industry operating conditions, including:
• structured ‘kaizen blitz’ process(es).
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Foundation Skills

• {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.\n• Reading skills to understand workplace procedures and documentation\n• Oral communication skills to discuss work tasks and metrics and make suggestions for improvements\n• Numeracy skills to identify metrics, gather and compare data.\nOther foundation skills essential to performance are explicit in the performance criteria of this unit.'}

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