Application

This unit of competency covers the skills and knowledge required to apply quality standards to work operations in an organisation.

What You'll Learn

Assessment Requirements

Performance Evidence

Applied quality standards to at least two different products, processes or procedures, each with at least two quality criteria, according to workplace procedures
Identified and reported at least two instances of quality non-conformance according to workplace procedures
Participated in at least one quality improvement activity

Knowledge Evidence

Quality standards relevant to own work
Quality responsibilities and authority in own role
Quality procedures relevant to own role
Causes of quality deviations
Quality improvement processes

Assessment Conditions

Assessors must:
• hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors
• have vocational competency at least to the level being assessed with relevant industry knowledge and experience

Assessment methods must include:
• direct observation of practical application of the competency in a workplace or simulated environment

Assessment must occur in a workplace or simulated environment using realistic workplace equipment and resources

Evidence required for assessment must include:
• evidence of successful application of each of the elements and performance criteria in a range of situations covering all aspects of the performance criteria
• evidence of successful application of each of the knowledge evidence items
• evidence of successful application of each of the performance evidence items
• evidence of the foundation skills essential for the performance of the unit

Simulations must be:
• workplace-based or in a simulated workplace environment that replicates workplace conditions
• conducted by a qualified assessor

Assessors must ensure that the simulated environment:
• reflects realistic workplace conditions
• provides access to required equipment and materials
• allows observation of candidate performance

Where assessment in the workplace is not possible, simulations must be:
• designed to closely replicate the workplace context
• validated by subject matter experts

Evidence collected for assessment must include:
• products produced by the candidate
• records of quality checks and reports
• participation in quality improvement activities

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Foundation Skills

• text: Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Related Units

• MSS403059 — Facilitate continuous improvement through the use of standardised procedures and practices
  Same training package
• MSS403081 — Ensure process improvements are sustained
  Same training package
• MSS405047 — Undertake analysis of cost and waste in terms of customer value
  Same training package
• MSS405031 — Undertake value analysis of product or process costs in terms of customer requirements
  Same training package
• MSS405020 — Develop quick changeover procedures
  Same training package
• MSS405046 — Manage workplace learning
  Same training package