Application

This unit describes the skills and knowledge required to apply basic improvement concepts and practices.
This unit applies to an individual who is required to recognise their own role in the value chain, apply improvement methods within the organisation’s competitive systems and practices framework and contribute ideas to the improvement process.
For the purpose of this unit, customer features are functions or aspects of a product, process or service, and ‘customer benefits’ refers to expected value for the customer.
This unit applies to any organisation that is implementing competitive systems and practices.
No licensing or certification requirements exist at the time of publication. Relevenat legislation, industry standards and codes of practice within Australia must be applied.

What You'll Learn

Assessment Requirements

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and demonstrated the ability to:
• apply at least one competitive system or practice, as required by the organisation, to own work on at least 2 occasions
• recommend at least 2 improvements to product or service and/or process. The improvement ideas must target one or both of:
• reduced waste (muda)
• improved features or benefits to the customer.

Knowledge Evidence

There must be evidence the candidate has knowledge of:
• features of competitive operational practices being used in own work area
• internal and external customers relevant to own work
• customer needs or requirements for product or service
• own role in fulfilling customer needs or requirements
• value chain for products or services
• own place in the value chain
• supply chain for products or services
• identifying and reducing muda (waste) relevant to own work
• simple measures of improvement relevant to own work including time, quantity and value.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environement that reflects workplace conditions and contingencies. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources
• modelling of industry operating conditions, including:
• implementation of competitive systems and practices environment.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Foundation Skills

• {'skill': 'Foundation Skills', 'description': 'This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explict in the performance criteria.\n• Oral communication skills to communicate improvement ideas\xa0and development needs\n• Numeracy skills to monitor improvements using basic arithmetic\xa0with simple measures of time, quantity and value\n• Learning skills to identify own development needs.\nOther foundation skills essential to performance are explicit in the preformance criteria of this unit.'}

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