Home / Resources / Units of Competency / Manufacturing and Engineering / MEM21017
← Back to units in MEM
MEM21017 Current

Application

This unit of competency defines the skills and knowledge required to service wall, floor or shelf clock timepieces that have a running time of eight days or thirty hours.

Where the clock is to be installed at the client’s premises after service and repair unit MEM21016 Install and set up clocks should also be selected.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

What You'll Learn

1. Determine servicing requirements and liaise with customer

  • 1.1 Follow standard operating procedures (SOPs)
  • 1.2 Comply with work health and safety (WHS) requirements at all times
  • 1.3 Identify clock origin and case and movement construction and function
  • 1.4 Verify clock condition and performance concerns with customer
  • 1.5 Prepare written and verbal quotations
  • 1.6 Agree with customer on recommended service procedures
  • 1.7 Prepare clock for handover
  • 1.8 Record and document repair process
  • 1.9 Source replacement parts from industry suppliers

2. Disassemble clock, case and movement components for servicing

  • 2.1 Establish an appropriate clean and safe work environment
  • 2.2 Select and use appropriate personal protective equipment (PPE) in accordance with SOPs
  • 2.3 Handle components without damaging or marking
  • 2.4 Remove clock movements in sequence considering case design and construction
  • 2.5 Select and use appropriate hand and bench tools
  • 2.6 Verify condition and completeness of clock case
  • 2.7 Perform power release in a safe manner
  • 2.8 Dismantle clock movement in correct sequence

3. Service and repair movement, sub-assemblies and components

  • 3.1 Inspect movement, sub-assemblies and components, and identify condition and faults
  • 3.2 Confirm servicing and repair requirements
  • 3.3 Replace or repair faulty or worn component parts, movement or sub-assemblies
  • 3.4 Use appropriate hand tools and equipment for servicing and repair
  • 3.5 Clean clock components at appropriate stages using cleaning and finishing methods
  • 3.6 Verify condition of components after cleaning

4. Service clock cases

  • 4.1 Verify completeness of clock case
  • 4.2 Repair and replace missing or damaged components
  • 4.3 Clean internals and refinish/refurbish exterior with appropriate materials and techniques

5. Reassemble clock movement and case components

  • 5.1 Reassemble clock movement and case components
  • 5.2 Assemble motion work and verify and adjust hand setting tension
  • 5.3 Check and adjust component operations and clock functioning
  • 5.4 Select and apply lubricants according to component design and estimated frictional load
  • 5.5 Apply clock assembly inspections and precautions
  • 5.6 Install and secure movement in case

6. Bench test and adjust clock functions

  • 6.1 Verify function of clock movement
  • 6.2 Set up, operate mechanical clock timing machine and interpret readings
  • 6.3 Verify clock performance and rate testing
  • 6.4 Adjust rate according to performance and design characteristics

Assessment Requirements

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria on at least two (2) occasions and include:

following work instructions, standard operating procedures and safe work practices

identifying clock origin, case and movement

liaising with customer and verifying condition and performance

identifying repair costs and preparing written quotation

dismantling and reassembling clock movement and components in an appropriate work environment

identifying and rectifying wear and faults in escapement, bearings, arbors, wheels and pinions

safely handling of clock mainsprings, including using mainspring handling equipment

using appropriate hand tools and equipment for servicing and repairs

safely cleaning clock components using appropriate methods and media

selecting and applying correct lubricants for escapements, bearings, barrels and mainsprings and using appropriate lubrication techniques

performing function and performance testing

recording and documenting repairs.

Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria on at least two (2) occasions and include:

following work instructions, standard operating procedures and safe work practices

identifying clock origin, case and movement

liaising with customer and verifying condition and performance

identifying repair costs and preparing written quotation

dismantling and reassembling clock movement and components in an appropriate work environment

identifying and rectifying wear and faults in escapement, bearings, arbors, wheels and pinions

safely handling of clock mainsprings, including using mainspring handling equipment

using appropriate hand tools and equipment for servicing and repairs

safely cleaning clock components using appropriate methods and media

selecting and applying correct lubricants for escapements, bearings, barrels and mainsprings and using appropriate lubrication techniques

performing function and performance testing

recording and documenting repairs.

Assessment Conditions

Assessors must:

have vocational competency in servicing and repairing clock timepieces at least to the level being assessed with relevant industry knowledge and experience

satisfy the assessor requirements in the Standards for Registered Training Organisations 2015 or its replacement and comply with the National Vocational Education and Training Regulator Act 2011, its replacement or equivalent legislation covering VET regulation in a non-referring state/territory as the case requires

Where possible assessment must occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Foundation Skills

  • text: This section describes those required skills (reading, writing, oral communication and numeracy) that are essential to workplace performance in this unit of competency. Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Prerequisite Units

Parent Qualifications

Related Units

Generate Compliant Training Materials for MEM21017

RTOFlow automatically creates learner guides, assessment workbooks, marking guides, and trainer resources aligned to this unit of competency — saving you weeks of manual work.

Request Early Access

Last updated from training.gov.au: 25 February 2026