Application
This unit of competency defines the skills and knowledge required to conduct a trade measurement field inspection on trader’s premises and is designed for those performing trade measurement inspection activities in trading environments.
It is applied to trade measurement inspections involving pre-packed articles, auditing servicing licensees, public weighbridges, investigating consumer complaints, examining trading practices, performing verification/certification and in-service inspection.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1. Develop a work plan to conduct field inspections
- 1.1 Follow standard operating procedures (SOPs)
- 1.2 Comply with work health and safety (WHS) requirements at all times
- 1.3 Identify traders for inspection in accordance with organisational priorities
- 1.4 Schedule routine field inspections to complement other inspection activities whilst maximising organisational efficiencies and effectiveness
- 1.5 Identify and access appropriate equipment
- 1.6 Make specific inspection arrangements with the trader
- 1.7 Research relevant reference and/or technical information and trader history
2. Maintain test equipment during a field inspection
- 2.1 Transport test equipment in accordance with manufacturers’ specifications and organisational procedures
- 2.2 Operate test equipment within manufacturers’ specifications
- 2.3 Report failures and repairs of test equipment in accordance with organisational procedures
3. Conduct initial on-site assessment of the trading premises
- 3.1 Undertake surveillance of the trading premises to evaluate the trading practices in use
- 3.2 Explain the purpose of the inspection to the trader or responsible person after the officer has established their identity
- 3.3 Identify measuring instruments used for trade and plan the inspection with minimal disruption to the trader
- 3.4 Identify locations for product return or disposal for later use
4. Inspect instruments and trading practices
- 4.1 Select measuring instruments for inspection in accordance with organisational guidelines
- 4.2 Use test equipment in accordance with organisational procedures, taking into consideration WHS factors
- 4.3 Conduct relevant test procedures for verification and in-service inspection
- 4.4 Conduct inspection of pre-packed articles
- 4.5 Identify trading practices and take action to remedy any non-compliance
5. Undertake an investigation where a breach is detected
- 5.1 Gather evidence relating to the breach
- 5.2 Interview trader and witnesses for supporting evidence
- 5.3 Maintain chain of evidence
6. Complete documentation for inspection
- 6.1 Record instrument and trader information for the organisation’s information system
- 6.2 Complete inspection documentation in accordance with organisational procedures
7. Advise trader of inspection outcomes
- 7.1 Advise the trader of instrument test, pre-packed article and trading practice results
- 7.2 Discuss the trader’s enquiries and concerns, providing accurate and current information
- 7.3 Explain legislative requirements, obligations and possible corrective solutions to the trader
- 7.4 Advise the trader of reporting procedures and possible outcomes for any detected breaches
- 7.5 Plan follow-up activities based on inspection outcomes
Assessment Requirements
Performance Evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include:
following work instructions, standard operating procedures (SOPs) and safe work practices
accessing and interrogating organisation’s information system for relevant trader information
researching and collecting information, scheduling inspection activities, identifying priorities and integrating them into routine field inspections on at least two occasions
selecting testing equipment and completing any calibration or repairs on at least two occasions
conducting surveillance of trading premises and evaluating trading practices in use and information gathered in identifying non-compliance
explaining the purpose of the inspection to the trader and obtaining work health and safety (WHS) information specific to the trading environment on at least two occasions
identifying incorrect trading practices and taking action to remedy any non-compliance
completing inspection documentation in accordance with procedures
advising trader of inspection outcomes by preparing interview questions to cover all elements of an offence and planning follow-up activities.
Note: Where a volume and/or frequency is not specified, demonstration must be provided at least once.
Knowledge Evidence
Evidence required to demonstrate the required knowledge for this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include knowledge of:
safe work practices and procedures
WHS requirements for different test procedures, working occupational and business environments
personal responsibility for WHS
reference materials
organisation’s inspection priorities and options for dealing with conflicting priorities
types of equipment used for trade measurement field inspections
alternative contact arrangements
contingencies to facilitate minimal disruption to the trader
types of environmental factors that impinge on measuring instruments
criteria for selecting instruments
test equipment transportation specifications and procedures
variations from transport and operating specifications and procedures requiring appropriate approval
types of failure that might occur and possible remedies in typical test equipment
preventative work practices/maintenance to keep equipment in good working order
methods of surveillance
legislative requirements for the inspection
action that would be taken if incorrect disposal occurs
research methods used to determine instrument performance trends
types of environmental and operational factors that can adversely influence the accuracy of instruments, and action required to remedy their effect
organisational guidelines for the selection of pre-packed articles for inspection
types of non-compliance issues for trading practices
strategies used to prove breaches of trading practices, including trial purchases
format and procedure for conducting an interview in accordance with organisational guidelines
legal considerations, including principles of natural justice, requirements of appropriate legislation, judges’ or court rules and the organisation’s code of conduct
strategies for handling conflict
maintenance of evidence integrity
recording and secure storage of evidence in accordance with organisational procedures
types of ownership entities for legal responsibilities
appropriate forms used for inspection outcomes including non-compliance and rejection notices, instrument performance records, fees and traders’ files
suitable environment to communicate inspection outcomes with trader
sensitivity to cultural and gender issues that influence the communication process
corrective solutions for typical scenarios
legislative requirements for different types of trading environments
reporting processes and outcomes
accurate interpretation of enforcement guidelines
methods for conducting a follow-up activity.
Assessment Conditions
Assessors must:
have vocational competency in conducting a field inspection at least to the level being assessed with relevant industry knowledge and experience
satisfy the assessor requirements in the Standards for Registered Training Organisations 2015 or its replacement and comply with the National Vocational Education and Training Regulator Act 2011, its replacement or equivalent legislation covering VET regulation in a non-referring state/territory as the case requires.
Where possible, assessment must occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Foundation Skills
- text: This section describes those language, literacy, numeracy and employment skills that are essential to performance. Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Prerequisite Units
- {'code': 'MEM09002', 'title': 'Interpret technical drawing'}
- {'code': 'MEM11011', 'title': 'Undertake manual handling'}
- {'code': 'MEM12003', 'title': 'Perform precision mechanical measurement'}
- {'code': 'MEM12004', 'title': 'Perform precision electrical/electronic measurement'}
- {'code': 'MEM12005', 'title': 'Calibrate measuring equipment'}
- {'code': 'MEM12023', 'title': 'Perform engineering measurements'}
- {'code': 'MEM13003', 'title': 'Work safely with industrial chemicals and materials'}
- {'code': 'MEM13015', 'title': 'Work safely and effectively in manufacturing and engineering'}
- {'code': 'MEM15004', 'title': 'Perform inspection'}
- {'code': 'MEM15005', 'title': 'Select and control inspection processes and procedures'}
- {'code': 'MEM15015', 'title': 'Examine trading practices'}
- {'code': 'MEM15016', 'title': 'Inspect pre-packed articles'}
- {'code': 'MEM15017', 'title': 'Use and maintain reference standards'}
- {'code': 'MEM15018', 'title': 'Investigate consumer complaints'}
- {'code': 'MEM16002', 'title': 'Conduct formal interviews and negotiations'}
- {'code': 'MEM16004', 'title': 'Perform internal/external customer service'}
- {'code': 'MEM16006', 'title': 'Organise and communicate information'}
- {'code': 'MEM18001', 'title': 'Use hand tools'}
- {'code': 'MEM18002', 'title': 'Use power tools/hand held operations'}
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Request Early AccessLast updated from training.gov.au: 25 February 2026