Application
This unit of competency defines the skills and knowledge required to liaise with external suppliers, check for conformance to specifications, assess the external suppliers and evaluate their goods and/or services.
It applies to evaluating and communicating with a wide range of supplier enterprises to ensure that purchased supplies meet quality standards and that adequate documents are prepared and maintained to standard operating procedures.
Where interpretation of technical drawings is required unit MEM09002 Interpret technical drawing should also be selected.
Where the selection and use of engineering measurement is required unit MEM12023 Perform engineering measurements should also be selected.
Where the selection and use of tools is required unit MEM18001 Use hand tools and unit MEM18002 Use power tools/hand held operations, should also be selected as appropriate.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
What You'll Learn
1. Determine job requirements
- 1.1 Follow standard operating procedures (SOPs)
- 1.2 Comply with work health and safety (WHS) requirements at all times
- 1.3 Use appropriate personal protective equipment (PPE) in accordance with SOPs
- 1.4 Communicate the exact quality requirements to suppliers
- 1.5 Negotiate and agree on quality assurance
- 1.6 Establish and agree on verification method and systems and procedures for dispute settlement
- 1.7 Establish recording system of procured products or services which ensures traceability
2. Check for conformance to specifications
- 2.1 Obtain and interpret the requirements of all relevant documentation, including contract specifications, drawings and purchase orders
- 2.2 Establish the conformance of the procured product or service to all of the documented requirements
3. Assess external suppliers
- 3.1 Conduct assessment and evaluation of suppliers’ capability and/or quality system
- 3.2 Evaluate suppliers’ goods or services and report as required.
Assessment Requirements
Performance Evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria on at least two (2) occasions and include:
following work instructions, standard operating procedures (SOPs) and safe work practices
identifying and interpreting relevant drawings, specifications, instructions and appropriate documentation
negotiating and agreeing on a quality assurance system
implementing a system for recording and tracing products or services procured
checking products/materials or services provided for conformance to documented requirements/specifications
assessing and evaluating supplier capability to provide the required product/material or service
evaluating supplier quality systems and supplier goods or services
reporting on assessment and evaluation of suppliers.
Knowledge Evidence
Evidence required to demonstrate the required knowledge for this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
exact quality requirements of the product/material to be supplied
procedures to be followed to ensure the supplier understands the quality requirements
requirements of a quality assurance system to ensure the supplied product/material conforms to the quality requirements
procedures for negotiating agreements with suppliers
procedures for verifying that the agreed quality assurance system is being utilised by the supplier
techniques for dispute resolution
procedures for recording procured products or services
means and reasons for tracing procured products or services
specifications of the product/material to be supplied or service to be provided
variations from documented requirements/specifications
procedures for assessing/evaluating a supplier’s capability to supply the required product/material or service
procedures for evaluating a supplier’s quality system
procedures for evaluating a supplier’s goods or services
equipment and techniques required to carry out the evaluation procedures.
Assessment Conditions
Assessors must:
have vocational competency in exercising external quality assurance at least to the level being assessed with relevant industry knowledge and experience
satisfy the assessor requirements in the Standards for Registered Training Organisations 2015 or its replacement and comply with the National Vocational Education and Training Regulator Act 2011, its replacement or equivalent legislation covering VET regulation in a non-referring state/territory as the case requires
Where possible assessment must occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Foundation Skills
- text: This section describes those required skills (reading, writing, oral communication and numeracy) that are essential to workplace performance in this unit of competency. Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Prerequisite Units
- {'code': 'MEM11011', 'title': 'Undertake manual handling'}
- {'code': 'MEM13015', 'title': 'Work safely and effectively in manufacturing and engineering'}
- {'code': 'MEM15004', 'title': 'Perform inspection'}
- {'code': 'MEM15005', 'title': 'Select and control inspection processes and procedures'}
- {'code': 'MEM16006', 'title': 'Organise and communicate information'}
Parent Qualifications
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Request Early AccessLast updated from training.gov.au: 25 February 2026