Application
This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice
What You'll Learn
1.
- 1.1 Evaluate the ways in which individual and organisation performance may be improved through collaboration
- 1.3 Identify gaps in networks and collaborative practice and identify required action to fill the gap
2.
- 2.1 Gather and review information about relevant services, organisations and key people
- 2.3 Share information and resources, where possible, with other organisations to overcome duplication in service delivery
- 2.4 Maintain currency and accessibility of information
- 2.5 Define and document the type and level of collaboration, and negotiate with the relevant people
3.
- 3.1 Identify opportunities that meet client, personal and organisation goals
- 3.3 Liaise with staff from relevant organisations on a formal and informal basis
4.
- 4.1 Promote a positive image of the organisation at available opportunities
- 4.3 Implement confidentiality measures that protect client, organisation and network
5.
- 5.1 Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation
- 5.3 Monitor benefits to worker, organisation and client group in ongoing participation
- 5.4 Evaluate strengths and weaknesses of collaborations and make recommendations for action
Assessment Requirements
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:
• developed strategies for networking and collaboration for at least 1 organisation
• worked collaboratively with external individuals or groups in at least 3 different service delivery situations
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
• legal and ethical considerations for collaborative practice, including:
• copyright and intellectual property
• privacy, confidentiality and disclosure
• principles of networking and collaboration
• different types of networks and collaboration:
• organisational
• individual
• virtual
• formal/informal
• benefits of networking and collaboration:
• for clients
• for the organisation
• for the worker
• values, limitations and dynamics of networks and collaborative partnerships
• industry structure and interrelationships between different organisations, both public and private
• established networks in relevant area of work:
• structure
• key stakeholders
• vision and purpose
• opportunities for participation
Assessment Conditions
Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:
• use of suitable facilities, equipment and resources, including information relating to peak bodies, network groups and web based network services
• modelling of industry operating conditions, including presence of situations that allow interactions with individuals and organisations
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
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Request Early AccessLast updated from training.gov.au: 07 April 2026