Application

This unit describes the skills and knowledge required to enhance project outcomes by contributing to quality planning, applying quality policies and procedures, and contributing to continuous improvement in projects.
The unit applies to individuals who are project practitioners working in a project support role.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

What You'll Learn

Assessment Requirements

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• support project managers and other team members to apply project quality management techniques during at least two different projects.
In the course of the above, the candidate must:
• work in a team environment to plan and develop quality management and continuous improvement parameters
• apply quality management techniques in a project relevant to the organisation and industry context
• maintain accurate quality records
• contribute to project continuous improvement process.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• organisational policy and procedures for project quality
• continuous improvement processes
• quality-assurance processes and requirements
• quality-control processes and requirements
• quality criteria relevant to industry
• quality management tools and methodologies relevant to industry and organisation
• quality standards and their place in the project life cycle.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
• project documentation used for quality management purposes
• project records.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Foundation Skills

• {'skill': 'Reading', 'description': 'Reviews and evaluates project documentation and stakeholder feedback'}
• {'skill': 'Writing', 'description': 'Prepares and updates documentation, using appropriate language, and matching style of writing to purpose and audience; Creates and updates records according to organisational requirements'}
• {'skill': 'Oral Communication', 'description': 'Uses clear language to share and review information with others'}
• {'skill': 'Numeracy', 'description': 'Extracts and evaluates mathematical information embedded in a range of tasks and texts'}
• {'skill': 'Self-management', 'description': 'Adheres to policies, procedures and legislative requirements'}
• {'skill': 'Teamwork', 'description': 'Selects appropriate communication practices in a range of work contexts; Collaborates and cooperates with others to achieve shared goals'}
• {'skill': 'Planning and organising', 'description': 'Plans and organises tasks and activities to apply organisational quality compliance requirements; Uses formal and informal processes to monitor implementation of plans and reflect on outcomes'}

Related Units

• BSBPRC501 — Manage procurement strategies
  Same training package
• BSBMKG542 — Establish and monitor the marketing mix
  Same training package
• BSBINS503 — Monitor compliance with copyright and licence requirements
  Same training package
• BSBWRT411 — Write complex documents
  Same training package
• BSBINS305 — Participate in cataloguing activities
  Same training package
• BSBAUD516 — Develop and monitor processes for the management of breaches in compliance requirements
  Same training package