Certificate I in Basic Financial Literacy
Training Package: FNS — Financial Services Training Package
Overview
The FNS10120 Certificate I in Basic Financial Literacy introduces you to fundamental money management skills. You'll learn how to create a budget, understand banking services, save effectively, and make informed financial decisions. This qualification is designed for individuals with little or no prior experience in finance, such as school leavers, new entrants to the workforce, or anyone looking to improve their personal financial literacy. By completing this course, you'll gain confidence in handling everyday financial tasks and be prepared for entry-level positions in the financial services industry, such as bank teller, customer service officer, or financial administration roles. It's a great starting point for building a career in finance or simply managing your own money better. The course covers key topics including income and expenses, using financial institutions, basic insurance, and consumer rights, delivered through practical activities to ensure real-world application.
Industry Context
The financial services industry in Australia is a vital sector offering stable employment and growth opportunities. This qualification opens doors to entry-level roles such as bank teller, financial administration assistant, or customer service officer in banking and finance institutions. It serves as a foundation for further study, leading to advanced qualifications in financial services, banking, insurance, or financial planning, enabling long-term career progression in a dynamic industry.
Frequently Asked Questions
What does the FNS10120 Certificate I in Basic Financial Literacy cover?
This qualification covers essential financial skills including budgeting, saving, understanding banking services, basic insurance, and consumer rights to help manage personal finances effectively.
What are the entry requirements for this course?
There are no formal entry requirements, making it suitable for beginners. Basic literacy and numeracy skills are recommended for optimal learning.
What career outcomes can I expect after completing this certificate?
Graduates can pursue entry-level roles such as bank teller, financial administration assistant, or customer service officer in the financial services industry, enhancing employability.
How is this qualification delivered?
Delivery modes vary by provider but typically include classroom-based learning, online courses, or blended approaches with practical activities and real-life scenarios.
How long does it take to complete the FNS10120 certificate?
The duration is usually 6 months to 1 year of part-time study, depending on the training provider and individual study pace.
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FNS20120 — Certificate II in Financial Services
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FNS30122 — Certificate III in Financial Services
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FNS30220 — Certificate III in Personal Injury Management
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FNS30322 — Certificate III in Accounts Administration
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FNS30420 — Certificate III in Mercantile Agents
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FNS40122 — Certificate IV in Credit Management
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Request Early AccessLast updated from training.gov.au: 03 April 2026